As the Founder of 20Chairs, Joy partners with clients to reveal hidden knowledge within workplace buildings that result in greater value and sustainability. Working with her first real estate client, she developed a tenant retention and sustainability strategy for one of the five largest buildings in New York City, contributing to their 2016 Building Owners & Managers Association (BOMA/NY) Pinnacle Award, 2017 BOMA/NY Earth Award and 2018 BOMA/Middle Atlantic Region Toby Award. Since then, she has consistently helped real estate executives discover and implement innovative ways to save money while increasing satisfaction.
Joy's engagements are energizing, transformative and fun, and designed to produce measurable results. As a natural bridge builder and problem solver, she hears viewpoints with empathy and acumen to guide organizations to innovate new ways for workplace buildings to thrive.
When others freeze, Joy springs into action to find solutions no matter what the circumstances. Multiple sectors and companies have benefitted, including Fidelity Investments, the New York City Department of Education and the American Cancer Society, where she ended a 20-year operating deficit in a high-need area by launching one of the most successful fundraising events in the organization’s history.
A Master of Science in Organizational Change Management from The New School for Management and Urban Policy informs her approach; she is a Syracuse University graduate and a Licensed Real Estate Salesperson in New York.
Photo by Daniella Mone