As the Founder of 20Chairs, Joy partners with clients to reveal hidden communities within buildings, associations and workplaces, resulting in greater value and sustainability. She recently developed a sustainability/tenant retention strategy for one of the five largest buildings in New York City, contributing to their 2016 Building Owners & Managers Association (BOMA/NY) Pinnacle Award and 2017 BOMA/NY Earth Award.
Joy's earliest experiences managing large theatrical productions trained her to focus on solutions during crises. When others freeze, Joy springs into action to find solutions no matter what the circumstances. Her expertise has benefitted organizations in multiple sectors — including Fidelity Investments, the New York City Department of Education and the American Cancer Society, where she ended a 20-year operating deficit in a high-need area by launching one of the most successful community events in the organization’s history.
Joy's engagements are energizing, transformative and fun, and designed to produce measurable results. As a natural bridge builder and problem solver, she hears viewpoints with empathy and acumen to guide organizations to innovate new ways for their communities to grow and thrive.
A Master of Science in Organizational Change Management from The New School for Management and Urban Policy informs her approach; she is a Syracuse University graduate and a Licensed Real Estate Salesperson in New York.
Photo by Daniella Mone